Need Technical Support?

RIBA Educates partners with PMC Media Group to give you the best possible customer assistance when it comes to technical support. If you are having account issues, need help accessing your certificates, or general account issues you can call 401-667-7777 or use the button below.

Call Center Hours:

Monday – Thursday: 8am – 4:30pm
Friday: 8am – 2pm

Need Course / Credit Information?

The Rhode Island Builder’s Association dedicated team is happy to help! Read our FAQs to get quick answers on commonly asked questions. If you are unsure of what course you need to take, or looking for alternative course options, please call our support line at (401) 438-7400, or email

Yes, of course! Visit this page here, to have a new password sent to you. Afterward, you can always change it back to something else of your choosing here on this page.

Your username is the email address that you originally registered with.


Yes! Absolutely. You can do so here. Just make sure to replace both the Contractor First Name and Contractor Last Name name with yours. Hit save and check your certificate again!